Context

  1. Who is vaidyamanager.com?

vaidyamanager.com is systematic patient data management web based software for ayurvedic doctors to manage their patient detail, prescription, images, documents, inventory, billing, account and many more to access it everywhere. This web based application is operated from www.vaidyamanager.com

  1. How does vaidyamanager.com protect Customer Data?
  1. vaidyamanager.com provides its services in SaaS (Software as a Service) model, and will host data and information. vaidyamanager.com will not review, share, distribute, or reference any such User data except as provided in the terms of use, or as may be required by law. Individual records of User data may be viewed or accessed only for the purpose of resolving a problem, support issues, or suspected violation of the terms of use, or as may be required by law. We would take all reasonable precautions for maintaining confidentiality of data.

  1. How can I contact vaidyamanager.com?
  1. vaidyamanager.com can be reached, for all questions and directions related to this privacy policy, by:
  1. Sending an email to privacy@vaidyamanager.com,
  1. Why this privacy policy?
  1. This privacy policy states the following:
  1. The type of information collected from the visitors of the Website and the End users, including sensitive personal data or information;
  2. The purpose, means and modes of usage of such information; and
  3. How and to whom vaidyamanager.com will disclose such information.  
  1. What is personal information?
  1. Personal information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
  2. The SPI Rules further define “sensitive personal data or information” of a person to mean personal information about that person relating to:
  1. passwords;
  2. financial information such as bank accounts, credit and debit card details or other payment instrument details;
  3. physical, physiological and mental health condition;
  4. sexual orientation;
  5. medical records and history;
  6. biometric information;
  7. information received by body corporate under lawful contract or otherwise;
  8. visitor details as provided at the time of registration or thereafter; and
  9. call data records.
  1. Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as sensitive personal data or information.         
    Privacy Statements
  1. All Users Note:
  1. This section applies to all Users (“Users”).
  2. Accordingly, a condition of each User’s use of and access to the Website and to the Software provided by vaidyamanager.com to Users (together with the Website, the “Services”) is their acceptance of the terms of use located at Part B below, which also involves acceptance of the terms of this privacy policy. Any User that does not agree with any provisions of the same is required to leave the Website immediately.
  3. All the information provided to vaidyamanager.com by a User, including sensitive personal information, is voluntary. User has the right to withdraw his/her/its consent at any time, in accordance with the terms of this privacy policy and the terms of use, but please note that withdrawal of consent will not be retroactive. Always use caution when giving out any personally identifiable information about yourself or your family members in use of any Services. vaidyamanager.com does not control or endorse the content, messages or information found in any Services and, therefore, vaidyamanager.com specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against vaidyamanager.com relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against vaidyamanager.com relating to same.
  4. User can access, modify, correct and eliminate the data about him/her/it which has been collected pursuant to his/her/its decision to become a User. If User updates any of his/her/its information, vaidyamanager.com may keep a copy of the information which User originally provided to vaidyamanager.com in its archives for uses documented herein. vaidyamanager.com takes User’s rights seriously and encourages User to use them if User deems this to be appropriate. User may exercise these rights by emailing vaidyamanager.com at privacy@vaidyamanager.com.
  5. vaidyamanager.com may require the User to pay with a credit card, wire transfer, debit card or cheque. vaidyamanager.com will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. User is advised, however, that internet technology is not 100% safe and User should exercise discretion on using the same.
  6. Due to the communications standards on the Internet, when a User visits the Website, vaidyamanager.com automatically receive the URL of the site from which such User came and the site to which such User is going when he/she/it leaves. vaidyamanager.com also receives the Internet Protocol (IP) address of each User’s computer (or the proxy server a User used to access the World Wide Web), User’s computer operating system and type of web browser the User is using, email patterns, as well as the name of User’s ISP. This information is used to analyse overall trends to help vaidyamanager.com improve its Service. The linkage between User’s IP address and User’s personally identifiable information is not shared with third parties without such User’s permission or except when required by law. Notwithstanding the above, vaidyamanager.com may share some of the aggregate findings (not the specific data) with advertisers, sponsors, investors, strategic partners, and others in order to help grow its business.
  7. A User may have limited access to the Website. In order to have access to all the features and benefits on our Website, a User must first create an account on our Website. To create an account a User is required to provide the following information, which such User recognizes and expressly acknowledges is personal information allowing others, including vaidyamanager.com, to identify the User: name, email address, phone number, clinic name, clinic addressand password chosen by the User.vaidyamanager.com may, in future, include other optional requests for information from the User to help vaidyamanager.com to customize the Website to deliver personalized information to the User. Without User’s consent, vaidyamanager.com will not share, rent or sell any personal information with third parties in any way other than what is disclosed in this privacy policy.
  8. This privacy policy applies to Services that are owned and operated by vaidyamanager.com. vaidyamanager.com does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which vaidyamanager.com is not responsible or liable. Accordingly, vaidyamanager.com does not make any representations concerning the privacy practices or policies of such third parties or terms of use of such websites, nor does vaidyamanager.com guarantee the accuracy, integrity, or quality of the information, data, text, software, sound, photographs, graphics, videos, messages or other materials available on such websites. The inclusion or exclusion does not imply any endorsement by vaidyamanager.com of the website, the website's provider, or the information on the website. vaidyamanager.com encourages the User to read the privacy policies of that website.
  9. vaidyamanager.com does not collect information about the visitors of the Website from other sources, such as public records or bodies, or private organisations, save and except for the purposes of registration of the Users (the collection, storage and disclosure of which each End User must agree to under the terms of use in order for vaidyamanager.com to effectively render the Services).
  10. vaidyamanager.com does not knowingly collect personal data from children.
  11. vaidyamanager.com has implemented Indian legal industry standard security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.
  12. vaidyamanager.com will not disclose any personal information or data to governmental institutions or authorities unless such disclosure is requisitioned under any Indian law or judicial decree or when vaidyamanager.com, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud and credit risk, or to enforce or apply our terms of use.
  1. Doctors Note:
  1. This section is applicable to Doctors (“Doctors”)
  2. As part of the registration/application creation and submission process that is available to Practitioners on Website, certain information, including sensitive personal data or information is collected from the Practitioners.
  3. All the statements in this privacy policy apply to all Doctors, and all Doctorsare therefore required to read and understand the privacy statements set out herein prior to submitting any sensitive personal data or information to vaidyamanager.com, failing which they are required to leave this Website immediately.
  4. vaidyamanager.com also creates Doctors information for Doctors that have not signed up or registered for vaidyamanager.com Services. Such Doctors are manually verified over phone or in person by vaidyamanager.com or its associates, and vaidyamanager.com makes every effort to capture accurate information for such Doctors. However, vaidyamanager.com does not hold any liability for any incorrect or incomplete information appearing on Website for such Doctors.  
  1. Casual Visitors Note:
  1. No sensitive personal data or information is automatically collected by vaidyamanager.com from any casual visitors of this website, who are merely perusing the site.
  2. Nevertheless, certain provisions of this privacy policy are applicable to even such casual visitors, and such casual visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave this website immediately.
  3. If you, as a casual visitor, have inadvertently browsed any other pages of this Website prior to reading the privacy statements set out herein, and you do not agree with the manner in which such information is obtained, stored or used, merely quitting this browser application should ordinarily clear all temporary cookies installed by vaidyamanager.com. All visitors, however, encouraged to use the “clear cookies” functionality of their browsers to ensure such clearing / deletion, as vaidyamanager.com cannot guarantee, predict or provide for the behaviour of the equipment of all the visitors of the Website.
  4. You are not a casual visitor if you have willingly submitted any personal data or information to vaidyamanager.com through any means, including email, post or through the registration process on the Website. All such visitors will be deemed to be, and will be treated as, End Users for the purposes of this privacy policy, and in which case, all the statements in this privacy policy apply to such persons.
  1. Registration Process
  1. As part of the registration process, vaidyamanager.com collects the following personal information from Users:
  1. Name;
  2. Email address;
  3. Address (including ZIP/postal code);
  4. Phone number;
  5. Other details as the End User may volunteer.
  1. All the information listed in S. 9 (i) of this privacy policy (“User Information”) is maintained by vaidyamanager.com in electronic form on its equipment, and on the equipment of its employees. End User Information may also be converted to physical form from time to time. Regardless of the manner of storage, vaidyamanager.com will keep all End User Information confidential, and will only disclose End User Information in the following manner:
  2. vaidyamanager.com makes all User Information accessible to its employees only on a need-to-know basis, and binds all such employees to strict confidentiality obligations.
  3. Part of the functionality of the Software is assisting the doctors to maintain and organise such information. vaidyamanager.com may, therefore, retain and submit all such records to the appropriate authorities, or to doctors who request access to such information.
  4. Notwithstanding the above, vaidyamanager.com shall not be responsible for any breach of security or for any actions of any third parties that receive Users’ personal data or events that are beyond the reasonable control of vaidyamanager.com including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.
  1. Change to privacy policy
  1. The Users acknowledge that this privacy policy is part of the terms of use and unconditionally agree that becoming a User of the Website and its Services signifies their assent to this privacy policy. User’s visit and any dispute over privacy is subject to this policy and terms of use. vaidyamanager.com may update this privacy policy at any time, with or without advance notice. In the event there are significant changes in the way vaidyamanager.com treats User’s personally identifiable information, vaidyamanager.com will display a notice on the Website or send Users an email, as provided for above. Unless stated otherwise, vaidyamanager.com’s current privacy policy applies to all information that vaidyamanager.com has about Users and their account. Notwithstanding the above, vaidyamanager.com shall not be required to notify the Users of any changes made to the privacy policy.